SHIPPING & RETURNS
Effective Date: 11/26/2025 Last Updated: 12/02/2025
SHIPPING POLICY
We strive to get your order to you as fast and safe as we can. Once everything is confirmed, we usually process and ship your order within 1–2 business days. The shipping is handled by trusted couriers. Delivery time depends on your location and the shipping method you choose. Standard shipping takes 3–7 business days. Most orders should arrive within a week.
All our collectibles are shipped securely to ensure they arrive in perfect condition. This applies to both sealed and unsealed products, while more valuable items may receive extra protective packaging or insurance. You will receive a tracking number once your order ships so you can follow its progress.
Items that are pre‑ordered will only be shipped once they are received and legally available for release. If your order contains multiple items and at least one is a pre‑order, the entire order will be shipped together in one batch once the pre‑order item arrives. If an item is out of stock, shipping will be delayed until new stock is ready. Because of these conditions, in certain cases we may not be able to process your order within the usual 1–2 business days, and delivery may take longer than expected.
RETURN & EXCHANGE POLICY
Due to the nature of sealed collectibles, we cannot accept returns. Sales are final once an order has been shipped. Orders can be canceled before shipment. In that case, a 3% processing fee will be deducted from your refund to cover payment processor costs. If any product is not as described or arrives damaged, please contact us at floop@floopscollectibles.com within 7 days and we will make it right.
We want to make sure your collectibles arrive safely and exactly as described. To help with that, each item is carefully inspected and securely packaged before shipping. By completing a purchase, you agree to our Return & Exchange Policy.